{"id":22,"date":"2022-09-13T04:08:23","date_gmt":"2022-09-13T04:08:23","guid":{"rendered":"https:\/\/demo.sparkletheme.com\/sparkle-fse\/?page_id=22"},"modified":"2023-04-01T09:46:08","modified_gmt":"2023-04-01T01:46:08","slug":"faq","status":"publish","type":"page","link":"https:\/\/mysoftwarebest.com\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"is-layout-constrained wp-container-14 wp-block-group alignwide\">\n<div class=\"is-layout-flow wp-block-group alignwide\">\n<div class=\"is-nowrap is-layout-flex wp-container-2 wp-block-group\" style=\"padding-top:5%\">\n<div class=\"is-layout-flow wp-block-group\">\n<hr class=\"wp-block-separator has-text-color has-primary-color has-alpha-channel-opacity has-primary-background-color has-background\"\/>\n\n\n\n<p class=\"has-text-align-left has-primary-color has-text-color has-medium-font-size\" style=\"letter-spacing:1px\"> <\/p>\n<\/div>\n\n\n\n<h2 class=\"has-dark-blue-color has-text-color\"><strong>Maklumat Syarikat<\/strong><\/h2>\n<\/div>\n\n\n\n<div class=\"is-layout-flow wp-block-group alignwide has-dark-blue-color has-text-color has-medium-font-size\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;font-style:normal;font-weight:600\"><section id='' class='helpie-faq accordions faq-toggle custom-styles open-first ' data-collection='' data-pagination='0' data-search='0' data-pagination-enabled='0'><h3 class=\"collection-title\">\u3164<\/h3><article class=\"accordion \"><div class='helpie-faq-row'><div class='helpie-faq-col helpie-faq-col-12' ><ul><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-1950\" data-item=\"hfaq-post-1950\" style=\"background:#FFFFFF;\" data-tags=\"\"><div class=\"accordion__title\">Bagaimana saya boleh menghubungi anda?<\/div><\/div><div class=\"accordion__body\" style=\"background:#FCFCFC;\"><!-- wp:paragraph -->\r\n<p class=\"has-primary-color has-text-color\">Kami menawarkan pelbagai pilihan untuk pelanggan menghubungi kami.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p class=\"has-primary-color has-text-color\">Gunakan WhatsApp atau hubungi 019-171 4983 (Shreen), 016-328 4983 (Cik Chan), atau 012-548 4983. (Cik Ng)<br>Hantar e-mel ke mysoftware@sqlacc.com<br>Terus masuk ke pejabat kami di Golden Triangle 2<br>Isikan borang di dalam \"Hubungi Kami\"<\/p>\r\n<!-- \/wp:paragraph --><\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-1973\" data-item=\"hfaq-post-1973\" style=\"background:#FFFFFF;\" data-tags=\"\"><div class=\"accordion__title\">Apakah waktu perniagaan?<\/div><\/div><div class=\"accordion__body\" style=\"background:#FCFCFC;\"><!-- wp:paragraph -->\r\n<p class=\"has-primary-color has-text-color\">Isnin \u2013 Jumaat, 9:00 pagi \u2013 6:00 petang<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p class=\"has-primary-color has-text-color\">Sabtu, 9:00 pagi \u2013 1:00 petang<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p class=\"has-primary-color has-text-color\">Ahad &amp; Cuti Umum \u2013 Tutup<\/p>\r\n<!-- \/wp:paragraph --><\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-1956\" data-item=\"hfaq-post-1956\" style=\"background:#FFFFFF;\" data-tags=\"\"><div class=\"accordion__title\">Apa yang anda jual?<\/div><\/div><div class=\"accordion__body\" style=\"background:#FCFCFC;\"><!-- wp:paragraph -->\r\n<p class=\"has-primary-color has-text-color\">Organisasi kami terutamanya menyediakan pelanggan dengan perisian dan sokongan selepas jualan untuk menangani isu yang dihadapi semasa menggunakan perisian.<\/p>\r\n<!-- \/wp:paragraph --><\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-1961\" data-item=\"hfaq-post-1961\" style=\"background:#FFFFFF;\" data-tags=\"\"><div class=\"accordion__title\">Di manakah syarikat anda berada?<\/div><\/div><div class=\"accordion__body\" style=\"background:#FCFCFC;\"><!-- wp:paragraph -->\r\n<p class=\"has-primary-color has-text-color\">35-5-03 &amp; 3A, Golden Triangle 2 Commercial Square, Jalan Dato Ismail Hashim, Relau, 11900 Bayan Lepas, Pulau Pinang<\/p>\r\n<!-- \/wp:paragraph --><\/div><\/li><\/ul><\/div><\/div><\/article><\/section>\n<\/div>\n\n\n\n<div class=\"is-nowrap is-layout-flex wp-container-5 wp-block-group\" style=\"padding-top:5%\">\n<div class=\"is-layout-flow wp-block-group\">\n<hr class=\"wp-block-separator has-text-color has-primary-color has-alpha-channel-opacity has-primary-background-color has-background\"\/>\n\n\n\n<p class=\"has-text-align-left has-primary-color has-text-color has-medium-font-size\" style=\"letter-spacing:1px\"> <\/p>\n<\/div>\n\n\n\n<h2 class=\"has-dark-blue-color has-text-color\"><strong>Maklumat Sokongan<\/strong><\/h2>\n<\/div>\n\n\n\n<div class=\"is-layout-flow wp-block-group alignwide has-dark-blue-color has-text-color has-medium-font-size\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;font-style:normal;font-weight:600\"><section id='' class='helpie-faq accordions faq-toggle custom-styles open-first ' data-collection='' data-pagination='0' data-search='0' data-pagination-enabled='0'><h3 class=\"collection-title\">\u3164\u3164<\/h3><article class=\"accordion \"><div class='helpie-faq-row'><div class='helpie-faq-col helpie-faq-col-12' ><ul><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-1994\" data-item=\"hfaq-post-1994\" style=\"background:#FFFFFF;\" data-tags=\"\"><div class=\"accordion__title\">Adakah syarikat anda menyediakan sebarang bimbingan atau latihan?<\/div><\/div><div class=\"accordion__body\" style=\"background:#FCFCFC;\">Selepas pembayaran, kami akan menghubungi anda untuk mengatur latihan anda.<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-1997\" data-item=\"hfaq-post-1997\" style=\"background:#FFFFFF;\" data-tags=\"\"><div class=\"accordion__title\">Bagaimana saya boleh mendapatkan sokongan pemasangan?<\/div><\/div><div class=\"accordion__body\" style=\"background:#FCFCFC;\">Gunakan WhatsApp atau hubungi 04-2999 399<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-1999\" data-item=\"hfaq-post-1999\" style=\"background:#FFFFFF;\" data-tags=\"\"><div class=\"accordion__title\">Bagaimana saya boleh mendapatkan sokongan anda?<\/div><\/div><div class=\"accordion__body\" style=\"background:#FCFCFC;\">Untuk maklumat tambahan, anda boleh menghubungi talian memburu kami di 04-2999 399<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-2001\" data-item=\"hfaq-post-2001\" style=\"background:#FFFFFF;\" data-tags=\"\"><div class=\"accordion__title\">Bagaimana saya boleh memindahkan pangkalan data saya?<\/div><\/div><div class=\"accordion__body\" style=\"background:#FCFCFC;\">Pelanggan boleh menampal pangkalan data mereka yang dieksport ke dalam templat excel yang akan kami sediakan kepada mereka. Kemudian, kami akan membantu pelanggan dengan penghijrahan.<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-2003\" data-item=\"hfaq-post-2003\" style=\"background:#FFFFFF;\" data-tags=\"\"><div class=\"accordion__title\">Bagaimana jika kontrak perkhidmatan saya akan tamat?<\/div><\/div><div class=\"accordion__body\" style=\"background:#FCFCFC;\">Anda boleh menghubungi talian memburu kami di 04-2999 399 untuk memperbaharui kontrak perkhidmatan.<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-2005\" data-item=\"hfaq-post-2005\" style=\"background:#FFFFFF;\" data-tags=\"\"><div class=\"accordion__title\">Apakah yang perlu saya sediakan untuk mendapatkan sokongan?<\/div><\/div><div class=\"accordion__body\" style=\"background:#FCFCFC;\">Anda perlu memuat turun dan memasang sama ada perisian utiliti seperti ultraviewer atau anydesk<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-2007\" data-item=\"hfaq-post-2007\" style=\"background:#FFFFFF;\" data-tags=\"\"><div class=\"accordion__title\">Adakah saya akan mendapat sokongan &amp; kemas kini percuma?<\/div><\/div><div class=\"accordion__body\" style=\"background:#FCFCFC;\">Tidak, kontrak perkhidmatan diperlukan.<\/div><\/li><\/ul><\/div><\/div><\/article><\/section>\n<\/div>\n\n\n\n<div class=\"is-nowrap is-layout-flex wp-container-8 wp-block-group\" style=\"padding-top:5%\">\n<div class=\"is-layout-flow wp-block-group\">\n<hr class=\"wp-block-separator has-text-color has-primary-color has-alpha-channel-opacity has-primary-background-color has-background\"\/>\n\n\n\n<p class=\"has-text-align-left has-primary-color has-text-color has-medium-font-size\" style=\"letter-spacing:1px\"> <\/p>\n<\/div>\n\n\n\n<h2 class=\"has-dark-blue-color has-text-color\"><strong>Maklumat Produk<\/strong><\/h2>\n<\/div>\n\n\n\n<div class=\"is-layout-flow wp-block-group\"><section id='' class='helpie-faq accordions faq-toggle custom-styles open-first ' data-collection='' data-pagination='0' data-search='0' data-pagination-enabled='0'><h3 class=\"collection-title\">\u3164\u3164\u3164<\/h3><article class=\"accordion \"><div class='helpie-faq-row'><div class='helpie-faq-col helpie-faq-col-12' ><ul><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-2010\" data-item=\"hfaq-post-2010\" style=\"background:#FFFFFF;\" data-tags=\"\"><div class=\"accordion__title\">Apakah keperluan sistem?<\/div><\/div><div class=\"accordion__body\" style=\"background:#FCFCFC;\">Standalone atau PC Pelanggan (Stesen Kerja).\r\n<ul>\r\n \t<li>Microsoft Windows 10 dan ke atas (disyorkan dengan tetingkap 64 bit).<\/li>\r\n \t<li>Internet Explorer 11 dan ke atas.<\/li>\r\n \t<li>XGA \u2013 minimum 16 warna bis disyorkan.<\/li>\r\n \t<li>Komputer Intel i5 dan ke atas.<\/li>\r\n \t<li>4 GB RAM (disyorkan 8 GB dan ke atas).<\/li>\r\n \t<li>10 GB ruang cakera keras yang tersedia (disyorkan menggunakan Cakera Solid-State Drive (SSD)).<\/li>\r\n \t<li>Pencetak Serasi Microsoft Windows.<\/li>\r\n<\/ul>\r\nPC pelayan\r\n<ul>\r\n \t<li>Burung api.<\/li>\r\n \t<li>Microsoft Windows 10 dan ke atas (disyorkan dengan tetingkap 64 bit).<\/li>\r\n \t<li>Internet Explorer 11 dan ke atas.<\/li>\r\n \t<li>XGA \u2013 minimum 16 warna bis disyorkan.<\/li>\r\n \t<li>Komputer Intel i5, i7 dan ke atas.<\/li>\r\n \t<li>8 GB RAM (disyorkan 12 GB dan ke atas).<\/li>\r\n \t<li>10 GB ruang cakera keras yang tersedia (disyorkan menggunakan Cakera Solid-State Drive (SSD)).<\/li>\r\n \t<li>Pencetak Serasi Microsoft Windows.<\/li>\r\n \t<li>100 Pangkalan-T NIC.<\/li>\r\n<\/ul><\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-2012\" data-item=\"hfaq-post-2012\" style=\"background:#FFFFFF;\" data-tags=\"\"><div class=\"accordion__title\">Adakah anda menawarkan percubaan percuma?<\/div><\/div><div class=\"accordion__body\" style=\"background:#FCFCFC;\">Ya, anda boleh memuat turunnya di sini: \u2192\u2192 <a href=\"https:\/\/mysoftwarebest.com\/index.php\/1539-2\/\">Percubaan Di Sini !<\/a><\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-2015\" data-item=\"hfaq-post-2015\" style=\"background:#FFFFFF;\" data-tags=\"\"><div class=\"accordion__title\">Di manakah saya boleh mendapatkan harganya?<\/div><\/div><div class=\"accordion__body\" style=\"background:#FCFCFC;\">Untuk maklumat tambahan, anda boleh menghubungi talian memburu kami di 04-2999 399<\/div><\/li><\/ul><\/div><\/div><\/article><\/section>\n<\/div>\n\n\n\n<div class=\"is-nowrap is-layout-flex wp-container-11 wp-block-group\" style=\"padding-top:5%\">\n<div class=\"is-layout-flow wp-block-group\">\n<hr class=\"wp-block-separator has-text-color has-primary-color has-alpha-channel-opacity has-primary-background-color has-background\"\/>\n\n\n\n<p class=\"has-text-align-left has-primary-color has-text-color has-medium-font-size\" style=\"letter-spacing:1px\"> <\/p>\n<\/div>\n\n\n\n<h2 class=\"has-dark-blue-color has-text-color\"><strong>Maklumat Pembayaran<\/strong><\/h2>\n<\/div>\n\n\n\n<div class=\"is-layout-flow wp-block-group has-dark-blue-color has-text-color\" style=\"padding-bottom:300px\"><section id='' class='helpie-faq accordions faq-toggle custom-styles open-first ' data-collection='' data-pagination='0' data-search='0' data-pagination-enabled='0'><h3 class=\"collection-title\">\u3164\u3164\u3164\u3164<\/h3><article class=\"accordion \"><div class='helpie-faq-row'><div class='helpie-faq-col helpie-faq-col-12' ><ul><li class=\"accordion__item \"><div class=\"accordion__header \" data-id=\"post-2021\" data-item=\"hfaq-post-2021\" style=\"background:#FFFFFF;\" data-tags=\"\"><div class=\"accordion__title\">Apakah kaedah pembayaran yang anda ambil?<\/div><\/div><div class=\"accordion__body\" style=\"background:#FCFCFC;\">Pada masa ini, kami hanya menerima pembayaran secara tunai dan perbankan dalam talian.<\/div><\/li><\/ul><\/div><\/div><\/article><\/section>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Maklumat Syarikat Maklumat Sokongan Maklumat Produk Maklumat Pembayaran<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/mysoftwarebest.com\/index.php\/wp-json\/wp\/v2\/pages\/22"}],"collection":[{"href":"https:\/\/mysoftwarebest.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mysoftwarebest.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mysoftwarebest.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mysoftwarebest.com\/index.php\/wp-json\/wp\/v2\/comments?post=22"}],"version-history":[{"count":39,"href":"https:\/\/mysoftwarebest.com\/index.php\/wp-json\/wp\/v2\/pages\/22\/revisions"}],"predecessor-version":[{"id":2631,"href":"https:\/\/mysoftwarebest.com\/index.php\/wp-json\/wp\/v2\/pages\/22\/revisions\/2631"}],"wp:attachment":[{"href":"https:\/\/mysoftwarebest.com\/index.php\/wp-json\/wp\/v2\/media?parent=22"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}